Revenue Protection Assistant

Looking after our customers ensuring they have the correct tickets and travel documentation is the responsibility of the Revenue Protection Assistant (RPA). RPAs make sure that our customers have the right tickets to get them to where they want to go, collect train fares and offer assistance.

RPAs are always in the public eye and need to be smart, highly motivated, willing, helpful and flexible.

RPAs work shift patterns that include weekends, early morning starts and late night finishes.

Working shifts

To find out more about the shift work involved with these positions, please refer to the Questions and Answers section and current Station Assistant adverts.

Due to some shifts starting before the train service operates, certain posts may require access to personal transport.

To see if there are any current Revenue Protection Assistant vacancies please use our job search.

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