The Passengers' Panel has set about investigating some of the big issues affecting all rail transport users. These articles are pulished in South West Trains' bi-monthly on-board magazine, e-motion.

Highlight from the latest issue:

The annual national survey of passengers has found that the vast majority of travellers are happy with their train service, but can that really be the case, asks Sir Alan Greengross, Chairman of Passengers’ Panel

 I used to be uncertain—now I'm not so sure?