As the Panel's Chairman, I am a non-executive director of South West Trains, and am able to present the views of the Panel directly to the company's board.
Read more about Sir Alan Greengross
I’m a part-time freelance TV producer and consultant. Instead of standing on a cold, wet platform moaning about the delays and unreliability, I thought that I’d try to understand the overall picture.
Read more about Jim Reside
As vice-chairman of the former Southern England Rail Passengers’ Committee (RPC)—one of 10 local watchdogs originally set up in 1948 to protect rail users’ interests—I was invited to join the Panel.
Read more about Geoff Bignell
I am an Associate Lecturer for the Open University. I applied when I saw an article in the local paper asking for members and thought it looked interesting, and because I like travelling on South West Trains.
Read more about Val Robertson
In general, I know the Panel has done a lot to raise the company's understanding of how their staff deal with passengers, and South West Trains, to their credit, have put a lot of money into training their staff.
Read more about Stephen Lewis
I use the train for leisure and for commuting to London. I joined the Panel because I felt the passengers on the Waterloo-Reading line had got poor value for money over many years, even after the start of the franchise.
Read more about George Bailey
I represent London TravelWatch. My observation of Panel members is that they are vocal, stand up for passengers’ views and use any opportunity to question senior staff about service improvements.
Read more about Valeria Coots
I am a big fan of train travel and it upset me to be unable to stand up for it when talking with committed car users. I wanted to see it at its best and in the end decided that the only way was to do something other than moan!
Read more about Helen Guggiari
I joined so that I could represent a younger passenger's view of the railway to South West Trains. It is younger people that have many years of train use ahead of them.
Read more about Ranil Jayawardena