When our new Desiro trains began operating on the Windsor and Eton line, we considered offering a First Class product on this route. However, we decided against it because these services are so busy during peak hours that it would have meant forcing Standard Class passengers into seven carriages while we used the eighth carriage for First Class. We also felt that even if we did attempt to introduce this service, it would simply be too busy for us to supervise it effectively. So, we decided to “declassify” the First Class accommodation on the route.
Dave Lewis, Pricing Manager