Passengers' Panel

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Issue 3: Waiting rooms
Issue 5: Service to Hounslow Loop
Issue 11: Which half of the train?
Issue 5: Insufficient parking
Issue 3: Delays when trains divide
Issue 6: Trains in berth at London Waterloo
Issue 14: New self-service ticket machines
Issue 12: Smoking ban
Issue 6: Group discount for students
Issue 14: Abandoned platforms
Issue 10: Station maintenance
Issue 10: On train announcements
Issue 3: Train destination on depature boards
Issue 15: Lost property
Issue 14: Condition and cleaning of trains
Issue 2: Variable journey length
Issue 15: Purchasing snacks on board
Issue 10: Less comfortable seats on Desiros
Issue 9: Parking capacity
Issue 13: Support for franchise bid
Issue 13: Facilities at Putney station
Issue 6: Signal failure
Issue 2: On board litter bins
Issue 8: Passenger information during disruption
Issue 12: Stairs at Clapham Junction
Issue 11: 5% Season Ticket Discount
Issue 1: Overcrowding
Issue 14: Waiting areas vs commercial interests
Issue 13: Thank you announcement on trains
Issue 11: Ticket class
Issue 5: Service from Camberley
Issue 4: Meet the Manager
Issue 2: Better service
Issue 9: What happens to old trains?
Issue 13: Hampton Court Palace discount
Issue 8: Cycle ban ignored
Issue 12: Start and end point of journey
Issue 15: Long ticket queues
Issue 7: Departure boards at London Waterloo
Issue 4: Punctuality statistics
Issue 8: Replace old trains with new ones
Issue 12: Discouraging feet on seats
Issue 13: Passengers' Panel questions
Issue 12: Are litterbugs fined?
Issue 14: Cancelled train
Issue 15: Customer information screens at Dorking
Issue 6: Beggars on trains
Issue 9: Lack of refreshment trolley
Issue 13: Standard class ticket holders in First Class
Issue 2: Provide post-theatre trains
Issue 14: Help point telephones
Issue 15: What are Stagecoach's proposed improvements?
Issue 9: TaxiBus
Issue 4: Employee name badges
Issue 11: Effect of standing time at stations on timetables
Issue9: Ticket Refund Policy
Issue 10: Waiting room turned into catering outlet
Issue 15: Lighting in car parks
Issue 11: Automatic ticket barriers
Issue 3: Late running trains omit stops
Issue 5: Integrated travel
Issue 8: Audio quality of on train announcements
Issue 7: Rail maintenance without disruption
Issue 4: Ticket machines not user friendly
Issue 8: Ticket inspectors
Issue 13: Damage and vandalism
Issue 4: Siemens manufacturing Desiros
Issue 5: Mobile free carriages
Issue 2: Difficulty buying a ticket
Issue 8: Short trains at peak holiday times from Exeter
Issue 8: Upgrade for Railcard holders
Issue 6: Redesigned Class 455s
Issue 1: Leaves on the track
Issue 8: Grab rails on trains
Issue 1: Railcard fares on QuickTicket machines
Issue 7: Safer stepboards on trains
Issue 4: Bad on train announcements
Issue 4: Automatic barriers at London Waterloo
Issue 13: Visible guards
Issue 1: Peak journeys slower than off-peak
Issue 15: Rail replacement bus service
Issue 10: Buying tickets in advance
Issue 9: Fare increase in 2005
Issue 7: Passengers' Panel members
Issue 11: Safety for children during disruption
Issue 12: How to be a train driver
Issue 5: Inaudible announcements
Issue 1: Safety and security
Issue 10: 15-minute interval service
Issue 6: Train running updates on the web
Issue 14: Train and tube annoucements
Issue 1: Guards' announcements
Issue 13: Information indicators on train
Issue 5: Driver shortage
Issue 1: On train announcements
Issue 1: Longer journey times
Issue 12: Heathrow-Feltham RailAir bus link
Issue 9: Strategic Rail Authority
Issue 3: e-motion vs station improvements
Issue 11: Using Eurostar platforms at Waterloo
Issue 3: Relationship with Network Rail
Issue 3: Graffiti and vandalism
Issue 12: Routine engineering work
Issue 7: Fare options
Issue 7: Quiet coaches
Issue 12: Overcrowding
Issue 6: Ticket inspection in the evenings
Issue 12: Disused platform
Issue 20 Additional seating at stations
Issue 21 Oyster cards
Issue 21 Oyster cards
Disturbed sleep
Issue 18 National Passenger Survey
Issue 20 10–year franchise
Issue 21 Season Ticket renewal
Issue 20 Waterloo International terminal platforms
Issue 20 Customer information screens
Issue 19 First class upgrade
Issue17 Lack of facilities
Issue 19 Foreign visitors
Issue 17 Chip-and-pin equipment
Issue 17 Additional Desiro 450 trains
Issue 19 Coffee for sale on the platform
Issue 21 Increasing the number of car parking spaces
Issue 18 Proof of Age
Issue 18 Revenue Protection
Issue 19 Touch-screen ticket machines
Issue 17 Booking specfic seats
Issue 19 "Keep left" signs
Issue 17 Family Travelcard
Issue 17 Staff toilets
Issue 17 Season car park tickets
Issue 19 Desiro train carriage changes
Issue 18 Late Train
Issue 19 Desiro door release
Issue 21 Reserve a seat on peak time mainline services
Issue 17 Debris near the rails
Issue 19 Holding back connecting trains
Issue 20 First Class ticket confusion
Issue 21 Getting a ticket at London Waterloo has improved
Issue 18 Cyclists
Issue 21 Smoking on station platforms
Issue 20 Touch–screen ticket vending machines
Issue 21 Replacing the white Desiro Class 444 trains
Issue 18 Recorded Passenger Information Message
Issue 17 Engineering work in the Basingstoke area
Issue 18 First Class Fare Evasion
Issue 21 Train departure boards at London Waterloo
Issue 20 Lost mobile phone
Issue 19 Cleaning train carriages
Issue 21 Ventilation on your trains