Ticket Office Assistants will often be the first point of contact for our customers. Providing assistance, advice and guidance to passengers regarding every aspect of their fare, the best ticket for their journey, journey times and route information.
They are thoroughly trained in ticketing technology, timetables, fare structures and route planning.
Shift patterns can begin as early as 05:00 and finish after 23:00.
South West Trains is committed to encouraging flexible working practices and we welcome applications from candidates seeking part-time or reduced hours. Our aim is to structure work schedules to the individual’s requirements. We are particularly interested in candidates who can cover our business’ peak times i.e. early mornings (approximately 06:00 to 10:00) or late afternoons/evenings (approximately 15:00 to 21:00).
Due to some shifts starting before the train service, certain posts require access to personal transport.
If you are considering applying for this role on a part time basis, please be aware that the training period (approximately 4 - 6 weeks) is carried out on a full time basis, which you would need to be able to commit to without exception.
Please note this section is for information purposes only. To see if there are any vacancies in your area of interest please search through our current vacancies by clicking on the 'Search For A Vacancy' button (near the top right-hand corner of this page).