Annual Season Ticket holders are eligible to join our Gold Service programme, which offers members a range of discounts, benefits and a dedicated service helpline, along with all the other benefits for Season Ticket holders.

The current Gold Service benefits include:

1/3 discount

On off-peak* travel for yourself and up to three accompanying adults (minimum fare for Off-Peak Day Travelcard applies). Terms and conditions apply.

Child Benefits

Up to four children can travel with you off-peak* for just £1 each. Terms and conditions apply.

Sharing the discounts

For just £1 you can nominate a partner, relative or a friend to receive a Gold Card Partners Card and enjoy a range of discount benefits for a whole year. Terms and conditions apply.

Upgrade to First Class

At weekends, public holidays and during selected off-peak* times for an extra £5. Terms and conditions apply.

*Click here for more details of off-peak times.

Free weekend travel

Every year, we’ll issue you with six tickets entitling you to free travel at weekends on any South West Trains services. Please note: free tickets are only issued to Gold Card holders who travel on South West Trains services.

Free bi-monthly e-motion magazine with exclusive competitions

News, views, offers and information especially for you every other month. Free online subscription and emailings available upon request. Click on the exclusive Gold Service competitions on the right to enter.

Dedicated Gold Service helpline

For questions about the Gold Service programme, Gold Card prices, refunds, changeovers, lost tickets and news of promotions and special offers, contact the Gold Service help desk on 0845 607 9999.

Renewal made easy

Complete our online form and one of our dedicated Gold Service team will contact you directly to arrange your renewal.

Alternatively, contact the Gold Service Customer Service team to renew your card.