For your safety we have guards on all of our trains. Our guards provide up-to-the-minute train-running information and are able to help mobility-impaired passengers board and alight services. On many of our services our guards will move through the train to check tickets and answer enquiries. Should you have an impairment that might affect either the way you board or alight the train or receive information, please notify the guard so that they are aware of your needs. This is particularly important should the scheduled running of the train have to be changed because of disruption.
More information about our train facilities is available in Our fleet of trains section.
Catering
Our on-train catering is provided in partnership with Rail Gourmet Ltd. It may be provided from a counter, at-seat trolley service or a combination of both, according to the route and time of day. When there is only a counter service, our on-train employees will liaise with Rail Gourmet stewards to make sure passengers who cannot access the counter service are able to purchase refreshments.
A sample menu and price list is available.
