Our commitment is to ensure our passengers feel safe and secure from their point of entry until their point of departure from the railway, and to provide our employees with a safe working environment where they can come to work without fear of injury, intimidation, abuse and violence.
The last four years have seen continued improvements in safety management at South West Trains. The appointment of an independent Head of Safety & Environment illustrates our commitment to safety and has contributed to the development of a highly specialised, competent safety team.
Our recent Railway Certificate submission to the Office of the Rail Regulator has been recognised as one of the best in the industry. Our company safety management system is under constant review to ensure that safety procedures remain robust and fit for purpose. We provide specialist safety advice available throughout the company and work closely with our industry partners to ensure the continuing improvement of safety performance. This commitment has resulted in significantly improved safety performance and key performance indicators that are consistently better than the industry-set targets.