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Advice for Rail Enthusiasts / Photography at Stations

Introduction

We welcome rail enthusiasts to our stations and have produced the following guidelines to ensure you have a safe and enjoyable experience in the pursuit of your interest. Information is also provided below regarding our policy on photography at our stations.

Before you enter the platform

At major stations please inform the Duty Station Manager of your presence. This ensures our staff are aware you are on the station and they can go about their duties without concern as to your reasons for being there. At smaller stations you should ensure that you advise a member of the station staff of your activities. Please note that you may require a platform ticket to allow access to platforms or you may be asked to sign in at gated stations.

On the station platform

You should ensure you act safely and sensibly at all times. Please remember the following:

  • Stay clear of the platform edge and behind the yellow lines where they are provided for safety reasons.
  • Do not trespass onto any area of the railway that is not available to passengers.
  • Do not climb on any structure or interfere with platform equipment.
  • Ensure that you do not obstruct any signalling equipment or signs which are vital to the safe running of the railways.
  • Avoid wearing anything similar in colour to safety clothing, such as high -visibility jackets, as this could cause confusion to drivers or other railway employees.
  • Avoid congregating at busy areas of the platform (e.g. customer information points, departure screens, waiting areas, seating etc.) or where this may interfere with the duties of station staff.
  • Be aware of your surroundings. We also kindly ask you take note of any unusual behaviour and activities and report anything suspicious to a member of staff or for more serious incidents, to the British Transport Police on 0800 40 50 40. In an emergency, dial 999. Your presence at the station can be very helpful to us as extra "eyes and ears" and can be a positive security benefit.

Photography

For photography at stations that is for personal use only, prior permission is not required. However, we recommend you make a member of station staff aware of your presence and the reason for taking photography. The safety and security of all station users is our priority, so please do not be offended if you are asked by a member of staff to confirm any details about the purpose of your photography.

For any commercial photography, including photography for publication, prior permission must be sought. Please contact Stagecoach Group Communications by email at media@stagecoachgroup.com or call 01738 442111 for permission covering stations we operate. Please note that some stations on the UK rail network are managed by Network Rail who would be responsible for providing permissions in such circumstances.

On busy stations the use of a tripod may cause a dangerous obstruction to passengers and you may be asked not to use one. In addition, tripod legs must also be kept away from platform edges and behind the yellow lines. Flash photography on platforms is not allowed as it may distract the attention of train drivers and train despatch staff and is therefore a potential safety hazard. You are also not allowed to take photographs of security related equipment such as CCTV cameras.

Railway Byelaws

To ensure ease of travel and safety on the railway system (which includes passengers, staff, property and equipment), the Byelaws must be observed by everyone. A copy of the Byelaws can be obtained at most staffed stations and is downloadable from the DFT website.

General

We are committed to ensuring the safety of our passengers and staff. You may very occasionally be asked by station staff to move to another part of the station or to leave the station altogether. Station staff should be happy to explain why this is necessary and if you are travelling on by train they may advise you to remain in the normal waiting areas with other passengers. If this occurs, please do so with goodwill as staff have many things to consider including the safety and security of all passengers and are authorised to use judgement in this regard.

Thank you for reading and complying with these guidelines. We hope you find this information useful when you next visit a station.