Flooding between Fulwell and Hampton means that trains are unable to run towards Shepperton. Staff are onsite but at the moment we do not anticipate reopening this line this evening.
Please be aware we are planning for all eventualities tomorrow, and the flooding may well continue into the morning of Monday 24 November. As part of this we will continually monitor the situation and standby buses have been put in place. Please check before you travel tomorrow morning.
Train Service Information:
Trains that run from London Waterloo to Shepperton will run to Teddington, then divert, calling at Strawberry Hill and Twickenham.
Trains that run from Shepperton to London Waterloo will not run between Shepperton and Teddington. They will start from Twickenham at 21 minutes past each hour, call at Strawberry Hill and then run as scheduled from Teddington at 29 minutes past each hour.
Alternative Transport Information:
Our replacement transport team have provided 4 mini buses and 4 taxis which are running a shuttle between Shepperton and Teddington.
London buses will accept train tickets on bus routes between Sunbury and Twickenham/Kingston. Some routes are listed below.
For a more personalised journey planner, please visit www.tfl.gov.uk or use the TfL app. Please note that some routes in the Sunbury are are not part of the London Buses network and tickets will not be valid for those journeys.
Customers with tickets to/from stations along this line, who can get to alternate stations on our route, including Weybridge, Staines, Ashford, Chertsey and Walton on Thames, will be able to use their tickets on services from these stations in order to complete their journeys.
If you are at Upper Halliford or Shepperton, and haven't received a taxi service within 20 minutes please contact our team using the station help points on the platforms.
You can follow this incident using the hashtag #Shepperton
To check your journey, please use the National Rail Enquiries real-time Journey Planner
London Bus connections in the area:
216 - Kingston, Hampton Station, Sunbury Village, Sunbury Cross (which is closest to the station), Ashford and Staines
235 - Sunbury Village, Sunbury Cross (closest to the station), Feltham (short walk to the station from the High Street), Hounslow (5-10 minutes walk from the station) and Brentford
281 - Kingston Station - Hampton Wick Station - Teddington - Fulwell Station - Twickenham - Hounslow Station
33 - Fulwell Station - Teddington
111 - Kingston - Hampton station - Hounslow station