All Lost Property is sent from our stations to our central Lost Property office at London Waterloo. It is open from 0730 to 1900 Monday to Friday (excluding public holidays) and you should allow a minimum of 2 full working days for the item to be received and processed.
Please note, the Lost Property office will have amended opening hours over the Christmas period. It will close at 1600 on Tuesday 24 December 2013 and will re-open on Monday 30 December 2013 at 0900. The office will have an amended closing time of 1700 on Monday 30 and Tuesday 31 December 2013, and will be closed on Wednesday 1 December 2014.
You can contact us:
|Online:||You can report your lost item using our online form.|
|020 7401 7861 (0730-1900, Monday to Friday)|
Please click here for further information about South West Trains lost property process.