Your thoughts, comments and questions are important to us and help us to improve the products and services we offer you. So if you think there is something we should know about regarding our services, or if you have any questions, please get in touch.
The easiest way to contact us is using our online contact form, or you can e-mail our Customer Relations team at firstname.lastname@example.org
Alternatively, you can follow us on Twitter for the latest updates and you may also find an answer to your query in our frequently asked questions.
Following recent disruptions, our teams are very busy trying to deal with the large volumes of calls, letters and emails relating to the disruption. If you have made contact with us, we would ask you to please be patient whilst waiting for a response.
We are however still keen to hear your feedback and thoughts on our services and your views on what we can do to improve further.
For further information on our services, or for a copy for a copy of our Passenger Charter, please click here.