Rail passenger safety and security
The safety and security of our customers and our people is our first priority, and is fundamental to the way we run our business.
Public transport is the safest way to travel, and we have won awards for our commitment to safety. However, we constantly review our processes and are committed to putting in place any improvements required.
As a train operator, we have a safety certificate which allows us to operate. We set annual safety targets and key performance indicators for our company. Progress is monitored daily by our Head of Safety and on a monthly basis at the Board Safety Sub-Committee which is presided over by the Executive Chairman.
Read more about safety & security at stations and on our trains.