Contactless is expanding across the network!
From 16 September 2014, getting around London with contactless is quick, easy and secure. You can now use your contactless payment card on the bus, Tube, tram, DLR, London Overground and most National Rail services in London.
Travelling with contactless is cheaper than paying with cash and normally costs the same as an adult-rate Oyster pay as you go fare. It is a great alternative to Oyster and paper tickets. Use your contactless payment card in exactly the same way as you use your Oyster card, touching in and out for every journey.
Please note, for National Rail services contactless is only available for use in standard class.
What is contactless?
Contactless payment cards are debit, credit, charge or pre-paid cards which can be used to make payments for everyday purchases of less than £20 per transaction. There’s no need for a PIN or a signature, just touch your card on a yellow card reader to pay for your journey. So get on board quicker with contactless travel and you won’t need to top up to pay for your travel.
Watch out for card clash
If you touch your contactless payment card on a card reader when it’s in the same wallet or purse as other contactless smartcards (like an Oyster card or building pass), the reader might detect more than one card. When this happens, the card reader doesn’t know which card to read.
To avoid card clash only touch the card you wish to pay with on the reader when touching in and out.
Always touch in and out
Always touch in on a yellow card reader with your contactless payment card at the start of your journey and touch out at the end, even if the gates are open, to ensure you pay the right fare. When changing trains you may need to touch your card on a pink reader, and if you are travelling on a bus or tram you only have to touch in.
If you don’t touch in and out on each journey you make we don’t know where you have travelled, so we can’t charge the right fare. If this happens your journey is “incomplete” and you could be charged a maximum fare. Maximum fares do not count towards a cap.
As with Oyster, you will need to show your contactless payment card for inspection when asked to do so by a member of staff. Simply touch your card on the reader when asked.
Help with contactless
Should you have any trouble using your contactless payment card on our services or for more information you can: