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Please note For journeys starting less than 2 hours from now you will be unable to buy online.

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Season tickets


On-board catering is provided (in partnership with Rail Gourmet) by an at-seat trolley service on many of our longer distance trains. Our catered routes include London Waterloo to Bournemouth, Portsmouth and Exeter St Davids. Some buffet services are also available on evening peak trains to Bournemouth and Portsmouth. View our sample on train catering menu here. Now also selling freshly baked products!

Did you know, cashless payments, which includes Wave and Pay facilities are now available on all catered trains.

First Class complimentary catering

Customers who travel in 1st class on trains arriving into or departing London Waterloo before 10:00 (London Waterloo to Axminster, Bournemouth and Portsmouth Harbour) Monday to Friday, will be offered a complimentary hot drink and biscuit, from our at seat trolley service. If the trolley is unable to deliver this service at seat for any reason, First Class ticket holders may still obtain complimentary products on relevant trains, by approaching the member of catering staff and producing their First Cass ticket.

Quiet Zone

Quiet Zones

These are available on most services and can be identified by the blue labels in the window and the signs on the door. Please respect other passengers wishing to sit in the Quiet Zone by keeping noise to a minimum.


First class

Weekend First Upgrade

Upgrade from Standard to First Class at weekends and public holidays, for £5, £10 or £15 per person (kids travel for half price). Just take a seat in First Class and buy your upgrade from the Guard. Upgrades are available for holders of all Standard Class tickets (except megatrain and megabusplus) and is subject to available space.


When you buy an upgrade, you can can enter our free monthly prize draw to win a First Class return journey with us.

mums to be

Mums To Be First Class Upgrade

Making journeys to work a little easier for expectant mothers. Expectant mothers who hold a weekly, monthly or longer season ticket can apply for a First Class Upgrade which allows you to sit in First Class when there are no Standard Class seats available.


To apply, you will need your MATB1 form which is given to you by your doctor or midwife no more than 20 weeks before your due date. To be eligible for the Mums-to-be upgrade pass, please complete our Mums-to-be application form and enclose a copy of your MATB1 and current season ticket.

No smoking


For the comfort of all our customers, smoking and the use of e-cigarettes is not permitted on any part of our trains or stations.

You can smoke outside the station entrance or in our car parks.




Cycles on trains

Cycles are welcome on our trains and we ask that you familiarise yourself with our cycle policy before you travel.