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Home > Quick links > Plan your journey > Station information > Railway safety & security > Reporting suspicious behaviour

Reporting suspicious behaviour

How you can help us:

Reporting crime 

Report any crimes to the British Transport Police on 0800 40 50 40. If you have witnessed the crime or been the victim of the crime, the report must come from you. Our employees will not be able to report it to the police on your behalf. 

Reporting suspicious behaviour

If you come across behaviour which, whilst not criminal, nonetheless causes you discomfort or anxiety (e.g. rowdy behaviour on a specific train on a regular basis, or large groups loitering on station platforms), please let us know by emailing securityadmin@swtrains.co.uk.  

We will use this information to help us and the British Transport Police target and deploy our resources more effectively. Please do not report any crimes via this email address. All crimes should be reported directly to the British Transport Police.

We are unable to instigate an immediate response to events via this channel – it is designed to enable you to better inform us of issues you come across. We will not reply to your email but we promise to use the information to proactively address your issues.  

Begging

Please do not give money or anything else to beggars. Begging is a railway byelaw offence. We dontate money to registered homeless charities on a regular basis. Report any beggars to the British Transport Police on the number above.