Corporate social responsibility

We are at the heart of the community, providing people with important transport links and supporting the economy. As part of Stagecoach Group, we take our wider responsibilities seriously. We want to grow our business and attract more people to rail travel in a sustainable way. And we are committed to improving the delivery of our service to our customers, being an even better partner to work with, and making an increasingly positive impact on society and the environment.

Our corporate responsibility strategy focuses on a number of specific key areas:

• Our people
• Our stakeholders
• Safety and security
• Accessibility and affordability
• Environmental performance
• Building community relationships
• Code of Business Conduct

People and partnership are at the heart of the way we do business. We provide greener, smarter rail travel for our customers, helping create a more inclusive society and providing attractive travel opportunities for people to live fuller lives through access to work, education, healthcare, leisure and shopping.

What we stand for

• Meeting and exceeding the needs and expectations of our customers
• Total commitment to health and safety
• Innovation, new ideas and initiatives to out-perform our competitors
• Short chains of command and no unnecessary bureaucracy
• Building constructive relationships with all our stakeholders
• Promoting a sustainable environment
• Encouraging our people to maximise their potential
• Ambition, openness and honesty
• A culture that encourages mutual respect and teamwork
• Incentives to perform and rewards for calculated risk
• Commitment to ongoing improvement and effectively managing change
• An active member of our local communities