Station Assistant
From the moment our customers set foot in our train stations, we strive to offer them the best service they have ever had. Station Assistants play an important role in achieving this by ensuring a secure and attractive station environment.
Station Assistants assist with the safe and punctual running of trains and offer advice and assistance to customers, frequently working under pressure and resolving difficult situations whilst all the time remaining customer focused.
Working shifts
To find out more about the shift work involved with these positions please refer to the Questions and Answers section and current Station Assistant adverts.
Due to some shifts starting before the train service operates, certain posts may require access to personal transport.
This role is classified as safety critical see here for our safety critical statement.
To see if there are any current Station Assistant vacancies please use our job search