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Mortlake

General information

Station name
Mortlake
Address
Sheen Lane
London
SW14 8IN
Staffing Level
Part time
Ticket office opening hours
Monday to Friday - 06:25 to 19:50
Saturday - 08:30 to 19:00
Sunday - 09:30 to 16:00
Collection of Pre-purchased Tickets
Available
Self service ticket machines

Accessiblity

Helpline

Monday to Friday 06:00 to 22:00

Saturday 06:00 to 22:00

Sunday 06:00 to 22:00

Customer help point
Available
Staff help available
Not available
Hearing loop
Available
Accessible ticket machines
Available
Accessible booking office counter
Not available
Ramp for train access
Available
National key toilet
Not available
Step free access coverage
No part of the station
Step free access note

Platform One (for trains to Richmond and London Waterloo) - five steps up from entrance from The Green. Platform Two (for Trains to Hounslow, Teddington and Staines) - Level access from Car Park.

Interchange - there is no step free interchange between platforms at Mortlake, passengers must either use the stepped footbridge or go round via the level crossing which will involve going up/down the five steps to platform one.

Wheelchair users wishing to use platform 1 are advised to use Richmond station or contact our Assisted Travel team (0800 52 82 100)

Impaired mobility set-down
Not available
Wheelchairs available
Not available

Facilities

Seated area
Not available
Waiting room
Not available
Trolleys
Not available
Toilets
Not available
Baby changing facilities
Not available
Pay phone
Available
Post box
Available
Tourist information office
Not available

Additional travel

Cycle storage
Available
Number of car park spaces
13
Parking charges
Off-peak - £2.00
N/A Daily - £6.00
Weekly - £30.00
Monthly - £92.00
Three Monthly - £276.00
N/A Annual - £940.00
Rail replacement services

Station forecourt, off Sheen Lane

Bus services
Available
Bus services notes

Information to plan your onward journey is available in a printable format here

Download a map of this station