Ticket office opening hours
Monday to Friday - 06:20 to 20:00
Saturday - 07:00 to 20:00
Sunday - 09:00 to 18:30
Collection of Pre-purchased Tickets
Self service ticket machines
Monday to Friday 06:00 to 22:00
Saturday 06:00 to 22:00
Sunday 06:00 to 22:00
Customer help point
Staff help available
Monday to Friday 06:30 to 23:30
Saturday 06:30 to 23:30
Sunday 07:00 to 23:00
Accessible ticket machines
Accessible booking office counter
Ramp for train access
National key toilet
Step free access coverage
No part of the station
Step free access note
Raynes Park is only partly accessible to wheelchair users.
Platforms 1 and 2 (for service to Wimbledon and London Waterloo) are fully accessible. Please note that there is a large gap between the train and platform, passengers are advised that this gap is smallest at the London end of the platform (front of the train)
Platforms 3 and 4 (for services to Shepperton, Surbiton, Chessington South and Dorking) have access via steps. Passengers requiring level access to these services are advised to use Wimbledon station.
Impaired mobility set-down
Baby changing facilities
Tourist information office
Rail replacement services
From Wimbledon: Coombe Lane (A238) Bus stop 'H'
To Wimbledon: Coombe Lane (A238) Bus stop 'B'
Bus services notes
Information to plan your onward journey is available in a printable format here