Customer Relations

Please use our Customer Relations contact form below and let us know how we can help you

Our Customer service centre is open from 06:00-22:00 everyday except 24th and 25th December. 

Alternatively, you may use one of the options listed below:

Telephone 0345 6000 650
Post Customer Relations, South West Trains, Overline House, Southampton SO15 1GW
Textphone 0800 6920 792

 Calls are charged at standard BT rates, other operators may vary. Calls may be monitored or recorded. 

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