Ticket office opening hours
Self-service ticket machine
Ramp for train access
|Customer help points||Available|
|Staff help available||Not available|
|Accessible ticket machines||Available|
|Accessible booking office counter||Available|
|Ramp for train access||Available|
|National key toilets||Available|
|Step free access||Not available|
|Impaired mobility set down||Not available|
|Wheel chairs available||Available|
Customer Help points are located on every platform
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
A National Key scheme toilet is available on platform 1. Radar key is available from platform staff.
There is level access to the main booking hall and platform 2 (for Trains to Grateley and Salisbury).
Access to platform 1 (for trains to Basingstoke, Woking and London Waterloo) is via an underpass with steep ramps.
A staff operated powered wheelchair is available for use at the station to assist passengers who have difficulty using the slopes. Please speak to a member of staff or contact our Assisted Travel team.
|Bureau de Change||Not available|
|First class lounge||Not available|
|Tourist info||Not available|
|Web kiosk||Not available|
|Number of cycle storage spaces||132|
|Number of car park spaces||495|
|Rail replacement services||
Southbound and Northbound buses will stop directly outside the main station exit.
|Bus services notes||
Information to plan your onward journey is available in a printable format here