Ticket office opening hours
Self-service ticket machine
Ramp for train access
Work to improve the facilities in the Ticket Hall at Bracknell will commence on the 20 December. We will be making the booking hall more spacious, providing improved real time information and toilet facilities. During these works, there will be a temporary ticket office in use. These works are expected to be completed by the end of May 2017.
Due to ongoing improvement works to extend the platforms, approximately 50 car park spaces will be unavailable.
We apologise for any inconvenience this may cause.
|Customer help points||Available|
|Staff help available||Not available|
|Accessible ticket machines||Available|
|Accessible booking office counter||Available|
|Ramp for train access||Available|
|National key toilets||Available|
|Step free access||Not available|
|Impaired mobility set down||Not available|
|Wheel chairs available||Available|
Customer Help points are located on every platform
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
A National Key Scheme toilet is available on platform 1 and platforms 2/4. Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212,
Step-free access to platforms, interchange via lifts operational 24/7.
|Baby change||Not available|
|Bureau de Change||Not available|
|First class lounge||Not available|
|Tourist info||Not available|
|Waiting room||Not available|
|Web kiosk||Not available|
|Number of cycle storage spaces||50|
|Number of car park spaces||200|
|Rail replacement services||
Outside Station - off Market Street
|Bus services notes||
Information to plan your onward journey is available in a printable format here