Self-service ticket machine
Ramp for train access
Due to planned roadworks, access to Poole station will be restricted between 15 - 26 March 2017.
There will be no restrictions when exiting the station.
|Customer help points||Available|
|Staff help available||Not available|
|Accessible ticket machines||Available|
|Accessible booking office counter||Not available|
|Ramp for train access||Available|
|National key toilets||Available|
|Step free access||Not available|
|Impaired mobility set down||Not available|
|Wheel chairs available||Available|
Help points are available on all platforms
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
A National Key Scheme toilet is available in the main booking hall. Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: email@example.com, web www.radar.org.uk/ site:
There is level access to both side of the station.
Interchange between platforms is via a ramped underpass at the London end of the platforms.
|Baby change||Not available|
|Bureau de Change||Not available|
|First class lounge||Not available|
|Tourist info||Not available|
|Web kiosk||Not available|
|Number of cycle storage spaces||90|
|Number of car park spaces||146|
|Rail replacement services||
Station forecourt, off Serpentine Road
|Bus services notes||
Information to plan your onward journey is available in a printable format here