Ticket office opening hours
Self-service ticket machine
Ramp for train access
Due to rebuilding works at The Hard Interchange, there is no vehicle access to the front of the station including taxis.
The dropping off point is located by the pedestrian entrance of Gunwharf Quays approximately 150m away. We recommend using Portsmouth and Southsea station which is fully accessible.
Access to and from the Wightlink terminal and Gosport Ferry is not affected.
|Customer help points||Available|
|Staff help available||Not available|
|Accessible ticket machines||Available|
|Accessible booking office counter||Not available|
|Ramp for train access||Available|
|National key toilets||Available|
|Step free access||Not available|
|Impaired mobility set down||Not available|
|Wheel chairs available||Available|
Help points are available on all platforms
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further detailsPlatform 1
Portsmouth Harbour is accessible to wheelchair users. There is level access to all platforms.
Access to the Isle of Wight ferry is via a steep ramp.
|Baby change||Not available|
|Bureau de Change||Not available|
|First class lounge||Not available|
|Tourist info||Not available|
|Waiting room||Not available|
|Web kiosk||Not available|
|Number of cycle storage spaces||38|
|Rail replacement services||
Station Forecourt, The Hard Interchange
** During the rebuilding of the Hard Interchange, buses will go from Stands G, H or J **
|Bus services notes||
Information to plan your onward journey is available in a printable format here