Ticket office opening hours
Monday to Friday 6:20 to 20:00
Saturday 7:00 to 20:00
Sunday 9:00 to 18:30
Self-service ticket machine
Ramp for train access
|Customer help points||Available|
|Staff help available||Not available|
|Accessible ticket machines||Available|
|Accessible booking office counter||Available|
|Ramp for train access||Available|
|National key toilets||Available|
|Step free access||Not available|
|Impaired mobility set down||Not available|
|Wheel chairs available||Not available|
Help points are available on all platforms
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
A National Key Scheme toilet is available. Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: firstname.lastname@example.org, web www.radar.org.uk/ site:
Raynes Park is only partly accessible to wheelchair users.
Platforms 1 and 2 (for service to Wimbledon and London Waterloo) are fully accessible. Please note that there is a large gap between the train and platform, passengers are advised that this gap is smallest at the London end of the platform (front of the train)
Platforms 3 and 4 (for services to Shepperton, Surbiton, Chessington South and Dorking) have access via steps. Passengers requiring level access to these services are advised to use Wimbledon station.
|Baby change||Not available|
|Bureau de Change||Not available|
|First class lounge||Not available|
|Tourist info||Not available|
|Web kiosk||Not available|
|Number of cycle storage spaces||98|
|Rail replacement services||
To Motspur Park / New Malden: Coombe Lane (A238) Bus stop 'H'
To Wimbledon: Coombe Lane (A238) Bus stop 'B'
|Bus services notes||
Information to plan your onward journey is available in a printable format here